products & etiquette


elemis

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Your wellness lies at the heart of ELEMIS and all treatments are designed to support Great Skin Health and work in synergy with the skin, body and mind. Every spa therapy is shaped, moulded and personalised around you for a result driven couture experience.

The blend of exotic cultures, colours and fragrances from around the world adds to the sensuality of the products. These dynamic ingredients, medical grade formulae and dedicated research are all combined within Elemis products to provide a range of spa therapies which offer scientific solutions for every skin, body or lifestyle concerns.


jane iredale

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Created in 1994, Jane Iredale was the first mineral makeup brand to supply the beauty industry with a line of products with skincare benefits. Using the highest quality ingredients available to create their cruelty-free beauty products ensures satisfaction with performance, coverage, application, and texture.

Jane Iredale is designed to leave the skin feeling lightweight and as natural as possible while making sure the products perform at the highest level.


etiquette

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We look forward to welcoming you as you will be joining us very shortly. Our treatment rooms are in an idyllic lakeshore setting bordered by beautiful forests, lush rolling green fields and overlooking the old stone walled harbour and marina. The environment is perfectly peaceful and you are sure to feel relaxed and rejuvenated.

We ask that you help us maintain the peaceful ambiance by speaking in a soft voice and turning off your mobile phone.

How do I choose my treatments?

We offer a carefully composed menu of treatments to pamper, relax and revive body and mind.

Our highly trained therapists are on hand to guide and assist guests in the selection of treatments to meet individual needs and goals.

Consultations

For your well-being the professional team of therapists offer a confidential and complimentary consultation, which is carried out prior to commencing any treatment. It is essential to inform your therapist of any allergies and specific medical conditions in order to screen and tailor the treatment to meet your personal needs as certain elements of treatments may not be advisable.

On arrival

We kindly ask that new clients arrive 15 minutes prior to the first appointment in order to complete registration and consultation requirements. This removes such formalities being carried out during treatment time.

Mums-to-be

We have a range of treatments designed for the comfort and care of mums-to-be.

It is important that you advise of pregnancy before booking treatments.

The use of our infrared sauna is not suitable during pregnancy.

Young Adults

Young adults, from the age of 16, are welcome to enjoy treatments and facilities.

Dress Code

We provide complimentary robes. We do not supply single use slippers as we are conscious of our carbon footprint. We ask that you bring your own flip flops but we do have some available least you forget. As we are primarily a residential wellness destination we have a limited number of lockers for Day guests for personal belongings.

During treatments your therapist will drape you appropriately and respect your privacy.

Appropriate swimwear to be worn while enjoying wild swimming in the lake.

Precautions

Before treatments we recommend eating and drinking in moderation and avoid alcoholic beverages.

We do not recommend shaving or waxing 24 | 48 hours prior to your treatment.

Do not shave your legs prior to a body scrub treatment.

As sunburn may limit enjoyment of your treatment, please be vigilant and use sun protection.

Jewelry & Valuables

Most therapies flow more smoothly without the interference of jewelry. We recommend removing neck and wrist ornaments. We provide a small pouch to hang from the treatment bed for safe storage of your valuables. We do not accept responsibility for the protection or safekeeping of personal items.

Reservations and Cancellations

Please book spa appointments in advance. Credit card details are required to secure an appointment. Clients who wish to change or cancel appointments are asked to give the wellness spa 24 hours notice otherwise 50 per cent will be charged.

Unfortunately, non-arrivals will be charged with full treatment price.

Spa Opening Hours

Monday - Friday 9am to 9pm

Saturday - 9am - 5pm

Sunday - 11am - 5pm